Automotive, Transport and Logistics Atheer AR Field Service Management software and Workforce Skills Training.
Atheer Industries: Transport and Logistics
Atheer supports field service technicians, after-sales service and OEMs. Atheer is a critical link in the service value chain. Quick diagnosis and resolution drive customer satisfaction and workforce productivity.
Atheer enables real-time data analysis essential to making data-driven decisions, identifies trends, optimises resource allocation, and improves field service network delivery.
Atheer Field Service Management software offers a powerful solution for the transport and logistics industries, whether automotive, heavy machinery or aviation. Atheer enables companies to streamline operations, improve vehicle maintenance, after-sales service, remote field diagnostics and warranty claims to enhance service delivery. Connect technicians across your extended service network to provide assistance and the resources necessary to enhance first-fix rates and make informed decisions.
Atheer enhances remote collaboration, improves equipment diagnosis and repair accuracy and streamlines workflow processes. Enhance productivity, reduce equipment downtime, and improve Standard Operational Procedures (SOP) with best practices captured in the flow of work.
Atheer transforms your workforce training programs, task-based skills assessments, competency and compliance.
Stay ahead in the competitive landscape by embracing the transformative power of Atheer Field Service Management software to unlock the full potential of your frontline workforce and operations productivity.
Atheer Field Service Management
Atheer Field Service Management software provides elevates field service performance and enhances your extended value chain. By leveraging Atheer, field service managers and technicians benefit from digitisation, comprehensive work orders, process automation, just-in-time training, AR Remote Assistance and data analytics. Empower your extended field service or OEM network to enhance warranty claims, product inspections, compliance and quality assurance. Unlock the potential of an extended service network, enabling seamless collaboration, scalability and optimised resource allocation. By embracing Atheer, businesses can deliver exceptional customer experiences, increase operational efficiency, and drive business success.
Atheer Workforce Training, Onboarding and Skills Compliance
Transform the frontline worker experience. With Atheer, the frontline worker is quickly enabled in the flow of work from employee onboarding, training, skills assessments, workforce compliance, competency, and the right to perform tasks. Enhance the effectiveness of field service technicians, support staff and managers by providing interactive, hands-on experiences that improve knowledge retention and skills competency. By leveraging Atheer, organisations can optimise workforce performance, reduce errors, and enhance operational efficiency. Experience the future of workforce training by integrating real-time observation and experiential learning into your existing Learning Management System (LMS).
Atheer AR Remote Assistance
Atheer provides technicians with visual cues, step-by-step instructions, and real-time data, ensuring accurate diagnosis and repairs. Digital annotations overlaid onto physical objects guide technicians through complex tasks, reducing the chances of human error and enhancing accuracy. With Atheer AR remote Assistance, organisations can leverage the expertise of off-site specialists to support field technicians in real time. Which improves problem-solving capabilities, reduces travel costs, and minimises downtime, ultimately enhancing overall service performance. Support the frontline worker when needed, minimising costly on-site supervision and disruption to production schedules.
Atheer Connected Worker
Atheer offers numerous benefits for workers and organisations. With the ability to access information and communicate remotely, workers can work confidently, safely and collaborate seamlessly with team members across different geographical locations. Atheer connects the workforce and benefits productivity by streamlining work processes and reducing time spent on non-value-added tasks. By automating routine activities and providing real-time insights, workers can focus on higher-value work, improving efficiency and job satisfaction. Atheer enables effective collaboration and knowledge sharing, fostering a culture of innovation and continuous improvement.
Atheer Augmented Reality
Atheer Augmented Reality (AR) is a transformative technology designed to meet the demands of manufacturers, including the frontline workforce and field service technicians. Atheer Augmented Reality is a cost-effective solution that works seamlessly with a mobile phone, tablet or wearable device where hands-free is critical to performing the task. Technicians and inspectors can leverage AR to overlay checklists, guidelines, and reference materials during field operations, equipment maintenance, repairs and inspections. Highlighting potential issues or suggesting corrective actions, AR assists inspectors in conducting thorough diagnostics and operating compliance with equipment standards. Conduct preventive maintenance, reduce equipment downtime with improved first-fix resolution, and benefit from productivity improvements and oversight.
Industry Use Cases for AR Field Service and Workforce Training
How Atheer customers transform field service operations, after-sales and service provider networks.
Use Case: Iberia Airlines
Founded in 1927, Iberia is the most prominent Spanish airline and the leader between Latin America and Europe. It aims to be the best option for leisure and business travellers. From its base in Madrid Barajas airport, Iberia offers multiple connexions thanks to its extensive network.
Iberia reduced equipment inspection time by 30% and significantly reduced annual operating costs while increasing customer satisfaction and scaling access to technical expertise.
AR Visual Inspection
AR Remote Assistance
Equipment Certfication
Digitise Processes
Insights & Analysis
Digital Transformation
