Manufacturers benefit from Atheer AR Field Service Management software and Workforce Training programs.

Atheer Industries: Equipment Manufacturing

As the manufacturing industry evolves, companies must adapt to improve productivity and stay ahead of the competition.

Atheer transforms manufacturing operations, workforce training programs, task-based skills assessments, competency and compliance.

Manufacturing industries significantly benefit from Atheer’s Field Service Management application, particularly when combined with Augmented Reality - AR Remote Assistance. Atheer optimises productivity and empowers the frontline worker to resolve complex issues quickly.

Atheer enhances remote collaboration, improves equipment diagnosis and repair accuracy and streamlines workflow processes. Enhance productivity, reduce equipment downtime, and improve Standard Operational Procedures (SOP) with best practices captured in the flow of work.

Drive consistency across the frontline workforce to access digital work instructions with AR Remote Assistance and workflow automation. Transform your operations with real-time data analysis and gain unprecedented visibility into work execution. 

Stay ahead in the competitive landscape by embracing the transformative power of Atheer Field Service Management software to unlock the full potential of your manufacturing operations.

Atheer Field Service Management

Atheer Field Service Management software provides elevates field service performance and enhances your extended value chain. By leveraging Atheer, field service managers and technicians benefit from digitisation, comprehensive work orders, process automation, just-in-time training, AR Remote Assistance and data analytics. Empower your extended field service or OEM network to enhance warranty claims, product inspections, compliance and quality assurance. Unlock the potential of an extended service network, enabling seamless collaboration, scalability and optimised resource allocation. By embracing Atheer, businesses can deliver exceptional customer experiences, increase operational efficiency, and drive business success.

Atheer Workforce Training, Onboarding and Skills Compliance

Transform the frontline worker experience. With Atheer, the frontline worker is quickly enabled in the flow of work from employee onboarding, training, skills assessments, workforce compliance, competency, and the right to perform tasks. Enhance the effectiveness of field service technicians, support staff and managers by providing interactive, hands-on experiences that improve knowledge retention and skills competency. By leveraging Atheer, organisations can optimise workforce performance, reduce errors, and enhance operational efficiency. Experience the future of workforce training by integrating real-time observation and experiential learning into your existing Learning Management System (LMS).

Atheer AR Remote Assistance

Atheer provides technicians with visual cues, step-by-step instructions, and real-time data, ensuring accurate diagnosis and repairs. Digital annotations overlaid onto physical objects guide technicians through complex tasks, reducing the chances of human error and enhancing accuracy. With Atheer AR remote Assistance, organisations can leverage the expertise of off-site specialists to support field technicians in real time. Which improves problem-solving capabilities, reduces travel costs, and minimises downtime, ultimately enhancing overall service performance. Support the frontline worker when needed, minimising costly on-site supervision and disruption to production schedules.

Atheer Connected Worker

Atheer offers numerous benefits for workers and organisations. With the ability to access information and communicate remotely, workers can work confidently, safely and collaborate seamlessly with team members across different geographical locations. Atheer connects the workforce and benefits productivity by streamlining work processes and reducing time spent on non-value-added tasks. By automating routine activities and providing real-time insights, workers can focus on higher-value work, improving efficiency and job satisfaction. Atheer enables effective collaboration and knowledge sharing, fostering a culture of innovation and continuous improvement.

Atheer Augmented Reality

Atheer Augmented Reality (AR) is a transformative technology designed to meet the demands of manufacturers, including the frontline workforce and field service technicians. Atheer Augmented Reality is a cost-effective solution that works seamlessly with a mobile phone, tablet or wearable device where hands-free is critical to performing the task. Technicians and inspectors can leverage AR to overlay checklists, guidelines, and reference materials during field operations, equipment maintenance, repairs and inspections. Highlighting potential issues or suggesting corrective actions, AR assists inspectors in conducting thorough diagnostics and operating compliance with equipment standards. Conduct preventive maintenance, reduce equipment downtime with improved first-fix resolution, and benefit from productivity improvements and oversight.

Industry Use Cases for AR Field Service and Workforce Training

How Atheer customers transform field service operations, after-sales and service provider networks.

Use Case: Komatsu

Komatsu is a Japanese multinational corporation that manufactures construction, mining, forestry and military equipment, diesel engines and industrial equipment. Komatsu's global service and distributor network supports customer operations using data and technology to help enhance safety, productivity and performance.

Komatsu saved 400 hours annually across one process within a single production facility by automating quality assurance and equipment inspections integrated with SAP.

AR Remote Assist

After-Sales Service

SAP Integration

Digitise Processes

Insights & Analysis

White Label Branded App

Atheer AR Field Service and Workforce Training Solutions

Explore how Atheer’s innovative solutions transform field service operations, workforce training and skills development.

Atheer Global Customers

The world’s leading equipment manufacturers trust Atheer.

Atheer Improves Industry Service Performance

A proven approach to improving service performance across your extended service networks.

90% Increase in Service Performance and Efficiency

25% Reduction in New Hire Onboarding

30% Service Performance Increase in First Time Fix Rates

40% Reduction in Service Resolution Time